My device needs repair, is it under warranty?
You can go HERE to read about our warranty and repair policy and information, and to fill out the Return and Repair Authorization form.
What do I need to send in for a warranty/repair order?
We ask that you send your ENTIRE system in when doing a repair order so that we may diagnose the entire system for causes to your issue. Your shipment should include the pad(s), controller(s), and the power supply provided with each system.